Please note that the East Stand Car Park will close four hours before kick off on home matchdays for any visitors that do not have a car park pass for the match.
Ticket Office
Christmas Opening Hours
See below for the Ticket Office opening times over the festive period
Christmas Eve - 10am - 2pm
Christmas Day - Tuesday 28th December - CLOSED
Wednesday 29th December - 10am - 3pm
Thursday 30th December - 10am - 8.45pm
New Year's Eve - 10am - 2pm
New Year's Day - CLOSED
Sunday 2nd January - 10am - 2.45pm
Monday 3rd January - CLOSED
| Monday - Friday | 10am - 3pm |
| Saturdays | 9am - 12pm |
| Sundays | CLOSED |
On home matchdays the Ticket Office will remain open until kick off.
You can contact the Ticket Office on 0121 227 2227 during opening hours or email tickets@wbafc.co.uk
Retail
The Merry Hill Store has permanently closed and the Stadium Megastore is open with the new opening hours below. You can shop online 24/7 at shop.wba.co.uk
If you have a query for the retail team please click here to submit the contact form
We'll be opening for extended hours during the Christmas period, please click here for opening times for November and December 2021
| Saturdays | 9am - 6pm |
| Sundays | 10am - 4pm |
The Megastore will also be open on home matchdays.
Reception
Main Reception is located in the East Stand at The Hawthorns. You can contact us on 0121 524 3470 click here to submit an enquiry.
Weekdays |
|
| Monday - Friday | 8am - 6pm |
| Matchdays | 8am - Kick Off |
Weekends |
|
| Home Match | 8am - Kick Off |
| Saturday (away match / no match) | CLOSED |
| Sunday (away match / mo match) | CLOSED |